You should have your prescriptions counted, and in the Parcelforce bag along with your GP34 ready for the driver to collect. However, we appreciate things don’t always go to plan, so if you are not going to be ready for the courier, you can contact us on 0131 467 7766 to let us know, and we can rearrange it for you. Similarly, if you miss your collection, the driver doesn’t arrive, or arrives without ID, contact us and we will arrange a new collection for you.