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NHS Pharmacy First Scotland

NHS Pharmacy First Scotland allows community pharmacies to give people expert help in treating common clinical conditions. Pharmacy teams offer advice, treatment, or referral to other healthcare teams if required.

What is Pharmacy First Scotland?

NHS Pharmacy First Scotland is a service that allows community pharmacies to provide expert assistance in treating conditions such as sore throats, earaches, and cold sores, as well as common clinical conditions like urinary tract infections (UTIs). Pharmacy teams offer advice, treatment, or referral to other healthcare professionals if necessary.

This service helps people access the appropriate care in the right location, eliminating the need to visit their GP practice or local Accident and Emergency Department for non-urgent treatment.

NHS Pharmacy First Scotland (NHS PFS) Service Guidance and Flow Chart

Scottish Government (SG) and Community Pharmacy Scotland (CPS) have produced guidance for the NHS Pharmacy First Scotland (NHS PFS) service, which is in response to previous questions and outcomes from live events held with the community pharmacy network.

The information within the guidance has been taken from the 2020 Direction and Service Specification for (NHS PFS) and Scottish Government circular PCA(P)(2020)13

The guidance includes a series of key facts and information relating to the NHS PFS service and an updated flow chart with supporting scenarios. 

Click the image below to download a copy of the flowchart:

⬅️ National Service

Whilst core services must be delivered by all community pharmacies on the pharmaceutical list, the National suite of services is optional. That said, the vast majority of pharmacies in Scotland offer all of these services.