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The Prescription Collection Courier Service that we organise for our Contractors is carried out on our behalf by Parcelforce and Royal Mail. The aim is to assist our contractors to ensure that the timescales are met, supporting timely reimbursement from Practitioner & Counter Fraud Services.
Prescription Collection Dates 2024 / 26
We will provide a delivery of labelled Parcelforce courier bags to all contractors in November each year for the following 14 months of collections. To view the specific dates for each collection, please click here.
Each envelope containing the courier bags will also include a copy of the Parcelforce/Royal Mail Pharmacy Receipt. If you have a monthly collection, please note that your collections will be scheduled on the dates highlighted in bold on the posters.
Please Do
- Use 2 bags if you have more than 6,000 forms
- Call us on 0131 467 7766 for more bags
- Keep stock orders and PC70s separate
- Include your GP34 Declaration Form
- Tightly secure scripts with bands and then seal the bag
Please Don’t
- Overfill the bag
- Place loose scripts in the bags
- Use staples, sticky labels, paperclips, or tape
- Use the same bag if opened
- Wrap forms around the banded scripts as these may be easily torn
Contact Us
Please get in touch with us in the event of any of the following situations within 48 hours of the scheduled collection date:
- You have missed the collection date
- The driver has not turned up on the day of collection
- You require more Parcelforce bags
Tel: 0131 467 7766
Email: pharmacy.services@cps.scot
Please do not call Parcelforce or Practitioner & Counter Fraud Services.
Helpful Tips
Courier Guidance Notes
To reduce the chance of the Parcelforce bags bursting and prescriptions being lost/damaged on their way to P&CFS, please check out our guide which we hope will help you package them safely.
Preparing for Collection
When sealing the bag from the new allocation, check that it can be closed securely and that the bag is not overfilled. We find that it is better to use 2 bags rather than using 1 bag so that it doesn't burst open.
Remember that if you are using more than 1 bag to put a note inside both bags stating that this is 1 of 2 bags or 2 of 2 bags. If you forget you can always write this information on the front of the courier bag.
If you are using more than 1 bag for your collection, please copy the details from both bag labels. This information is very important if we need to track your prescriptions.
When the Driver Arrives
When the driver arrives, you should always ask to see some form of identification before handing over your prescriptions.
Ask the driver to sign the pharmacy receipt alongside the "Customer Use Only" number which you will have either written by hand or adhered the label to.
Training
This is a friendly reminder about your next courier collection. The collection will take place on Tuesday, December 17th 2024. With the busiest time of year approaching in community pharmacy, we thought it might be useful to remind you of some information around your prescription bag submissions.