PCA(P)(2019)14 - Supporting Quality Improvement 2019/20 Activities

Published: 10/07/19

Supporting Quality Improvement: 2019/20 Activities

This Circular advises community pharmacy contractors and NHS Boards of initiatives to continue to strengthen and raise the profile of Quality Improvement activity within community pharmacy.

The quality improvement activities undertaken using 2018/19 funding were:- implementation of action plans following on from completion of the Safety Climate Survey; and participation in Non-Steroidal Anti-Inflammatory Drugs (NSAIDs) Interventions.

This circular advises that contractors should ensure that their pharmacy teams continue to engage with the NSAID intervention activity. They should undertake education on the NSAID Safer Care Bundle and use the Safety Culture Discussion Cards to reflect on the culture within their pharmacy team. They should also identify ways in which to improve delivery of the Public Health Smoking Cessation service. Later in 2019/20 contractors should ensure that community pharmacists and the whole pharmacy team familiarise themselves with the service specification and other documentation relating to the refreshed Minor Ailment and Common Conditions Service which will be made available ahead of implementation in April 2020.