Queen Street Team
In order to support CPS members, a team of 19 people work remotely / out of our offices on Queen Street in Edinburgh under the direction of the CPS Board and Council. Every member of our team lives our brand values whilst carrying out their roles, which give us a clear purpose and provides our members with the highest quality, consistent services.
The sections below will give you an idea of what the people in each of our departments do, and how they might be able to help you. You can find out more about our functions under the “What We Do” section of the website.
Matt Barclay
Chief Executive Officer
Matt Barclay
"As a graduate of Strathclyde University in 1999, I spent over a decade working as a community pharmacist, obtaining independent prescribing status in 2008. Now serving as the CEO at Community Pharmacy Scotland, I champion the vital role of community pharmacy in Scottish healthcare, prioritising a member-focused approach. Outside of work, I relish family time, sports, and music."
Michael Oswald
Director of Operations
Michael Oswald
"After joining CPS in 2014, transitioning from various roles at Boots, I moved from Pharmacy Services Supervisor to the Head of Pharmacy Services in 2016. With an MBA in 2019, I am currently serving as the Director of Operations since February 1, 2024. Feel free to contact me for discussions on how CPS supports members, negotiations, or inquiries about governance and structures."
Amanda Rae
Head of Policy & Development
Amanda Rae
"As a Strathclyde University graduate, I evolved from diverse roles at Boots to assume the position of Head of Policy & Development at Community Pharmacy Scotland in July 2016."
Emma Taylor
Head of Services
Emma Taylor
"From endorsing to finance, I support everyday pharmacy operations and welcome inquiries about reimbursement, drug shortages, and recipe ideas."
Adam Osprey
Policy & Development Pharmacist
Adam Osprey
"With 7 years in community pharmacies, I contribute to the policy team, reviewing and developing national services and supporting local committees. Contact me for insights on community pharmacy services, limitations, developments, good news, or restaurant recommendations in the central belt."
Sarah Scott
Policy & PR Pharmacist
Sarah Scott
"Hi, I'm Sarah, CPS's new Policy and PR Pharmacist with seven years of community pharmacy experience. I focus on expanding patient access to consultations and treatment, supporting pharmacies in East Lothian, and serving as a GPhC revalidation reviewer. I'm excited to advocate for community pharmacy and showcase its invaluable work. Contact me for insights on pharmacy services, share good news, or offer vegetable-growing tips."
Jenny O'Donnell
Governance Officer
Jenny O'Donnell
"Since joining CPS in 1996, I've progressed from manually pricing prescriptions to my current role as Governance Officer. I oversee financial activities, compliance, IT support, Health & Safety, and some HR elements. Additionally, I serve as a director of SPGC Property, responsible for overseeing building works. Outside work, I enjoy spending time with my grandsons and pursuing hobbies like reading, knitting, and sewing."
Amanda Henderson
Operations Support Assistant
Amanda Henderson
"With over 25 years of administration experience, I joined CPS in 2016 as the Executive Assistant, supporting the Executive team with diary management, travel arrangements, and various tasks. I handle event organization, payroll, expenses, and more. Outside work, I enjoy exploring new places. Contact me for event queries, meetings with the CEO, or expense-related matters."
Shaun Cowan
Services Co-ordinator
Shaun Cowan
" As a Services Coordinator at Community Pharmacy Scotland since February 2017, I oversee pricing inquiries, financial queries, and GDPR-related matters. With a background at NSS, I coordinate prescription checking and serve as the liaison officer for Community Pharmacy Lanarkshire."
Milo Menzies
Services Assistant
Milo Menzies
"After completing my Biomedical Sciences degree, I gained 2 years of community pharmacy experience before joining CPS as a Pharmacy Services Assistant in September 2018. As a liaison officer for committees in Fife, Greater Glasgow & Clyde, Orkney, and Shetland, I understand the importance of keeping contractors updated for top-notch patient care and accurate claims. "
June McDonald
Services Assistant
June McDonald
"My role within Services deals with any changes to the Pharmaceutical List then updating the required information, also liaising with contractors in the first instance regarding CPS Mandates."
Ann Gault
Services Assistant
Ann Gault
"Joining Community Pharmacy Scotland in July 1999 as a prescription checker, my role has expanded to include various administrative tasks for the Pricing Enquiry. This includes processing invoices, data input, prescription checking, and handling telephone enquiries. Additionally, I prepare monthly reports and serve as the Liaison Officer for Community Pharmacy Ayrshire and Arran and Forth Valley committees, managing meetings and distributing minutes."
Emma Ramage
Services Assistant
Emma Ramage
"With 16 years in the field, I bring a wealth of knowledge to the table. Currently, I lead the way in navigating Drug Tariff, Adjusted Prices, and Shortages, ensuring smooth operations. Additionally, I serve as a liaison officer, connecting you with the CP Lothian and CP Western Isles Committees. Whether you have questions, need guidance, or require connections, I'm here to help!"
Karen Gilfillan
Services Assistant
Karen Gilfillan
"Joined Community Pharmacy Scotland in 2019, leveraging my pharmacy experience. Now assisting contractors with enquiries, handling pricing surveys, and producing the Ready Reckoner. Your contact for Ready Reckoner, reimbursements, and eSchedules in CP Tayside. "
Heather Drysdale
Services Assistant
Heather Drysdale
"Joined Community Pharmacy Scotland in 1999! Assisting with prescription checking, enquiries, and services like PVG and the Courier Service. Your link to CP Borders & Dumfries & Galloway. Ask me about prescriptions, the courier, or PVG!"
Robbie Collins
Digital Communications Officer
Robbie Collins
"my aim is to develop this by finding new ways to help our audience engage and interact with the services and information they need in an intuitive and approachable way."
Graham Le Tissier
Digital Communications Assistant
Graham Le Tissier
"Creativity meets strategy – that's me, crafting communication plans that resonate. I code, design, and write, ensuring our digital presence is seamless and engaging. Ask me about community pharmacy's digital journey, share your feedback"
Jody Thornton
Data Analyst
Jody Thornton
"I joined Community Pharmacy Scotland in December 2017 having previously worked in the chemical and pharmaceutical sectors. "
Radek Kaszubowski
Data Analyst
Radek Kaszubowski
"I have a passion for data science and I'm thrilled to join the CPS team! Diving into this new field excites me, and I'm eager to learn from experienced professionals and contribute my skillset. Fresh perspectives and dedication to learning are what I bring to the table, hoping to make a positive impact within the organisation."